Privacy Policy

Effective Date: 05.03.2023
Version: I.12

This Privacy Policy is to be read in conjunction with the Terms which users have agreed to prior to registering an Individual User Account on the (the ‘Website’).

  1. 1. Who We Are

1.1. WIBI Sp.z o.o. (the ‘Company’) takes the privacy of its users seriously into account. This purpose behind this agreement (the ‘Privacy Policy’) is to inform users of the following:

1.1.1. How the Company protects the privacy of communications with users;
1.1.2. How the Company collects, processes, uses and stores users’ personal data through the Website; and
1.1.3. The rights which users have with regard to the foregoing collection and processing of users’ personal data.

1.2. By visiting the Website and using the Rendex Services users acknowledge reading and fully considering the Privacy Policy.

1.3. The Company acknowledges that in collecting users’ personal details it is bound by the Laws of Poland and will process users’ personal data in accordance with the European Union’s General Data Protection Regulation (‘GDPR’). For any further request or query about how we use users’ personal information, users may contact us by using the following email address:

1.4. Any notice, demand, request or other communication which users address to the Company shall either be sent by certified mail, return receipt requested, or by e-mail. All notices given by e-mail shall be deemed given as of the business day following the day of transmission.

  1. 2. Definitions
    For the purposes of this Privacy Policy the following definitions shall apply:

2.1. Account – an account provided to users by the Company upon registration for use of the Services, as well as obtaining access to specific additional other products, utilities and offerings provided by Company Parties.

2.2. Company Parties – the Company and its respective past, present and future employees, officers, directors, contractors, consultants, attorneys, accountants, financial advisors, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns.

2.3. Company Party – one of the foregoing, as the case may be.

2.4. Consent – any explicit, specific and freely given indication by which the User, after having been fully informed, signifies her agreement to Personal Data relating to her being processed.

2.5. Cookie – short text of software code, which is transmitted from the web server of our Company and stored at users device each time that users enter the Website.

2.6. GDPR – the General Data Protection Regulation (EU) 2016/679, of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC, as amended, replaced or superseded and in force from time to time and as transposed into member-state legislation.

2.7. Personal Data – any information relating to an identified or identifiable User of the Website.

2.8. Processing – any operation or set of operations which is performed by the Company upon the Personal Data of the Users whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction;

2.9. Services – the online services at the Website;

2.10. User – Any internet user who accesses and browses or registers an Account on the Website.

  1. 3. Subject Matter

3.1. The Privacy Policy sets out the terms and conditions under which the Company follows in order to protect the privacy of our users. It describes the conditions under which we make any collection and processing of users Personal Data and ensure their confidentiality.

3.2. The Company reserves the right to amend and update the Privacy Policy, whenever it deems it appropriate, and any changes thereof shall come in force and effect from the instance they appear online at the Website.

  1. 4. Principles of Data Processing

4.1. We fully respect users’ fundamental rights and render protection of users’ privacy a priority of the Company. In this context, when processing users’ Personal Data, we follow the following basic principles:

4.1.1. We submit users’ Personal Data only to legitimate processing, and we maintain full transparency vis-à-vis the way we handle users’ Personal Data.
4.1.2. We collect and process users’ Personal Data only for specified, explicit, and legitimate purposes as outlined in the Privacy Policy, and we do not process it further in a manner incompatible with these purposes.
4.1.3. We process users’ Personal Data only to the extent that it is appropriate and relevant to the above purposes, while limiting the processing to the measure necessary for these purposes.
4.1.4. We make reasonable efforts with users’ own assistance to ensure that users’ processed data is accurate and, where necessary, updated with regard to the purposes of the processing, taking all reasonable steps to immediately delete or correct it in case of inaccuracy.
4.1.5. We keep users’ Personal Data in a form that allows users to identify yourself only for the time required for the above processing purposes.
4.1.6. We process users’ Personal Data in a way that guarantees its security by using appropriate technical or organizational measures.
4.1.7. We do not intend to further process users’ Personal Data for purposes other than the ones for which they are collected.
4.1.8. We inform users that there is no obligation to provide users’ Personal Data and that there are no possible consequences from the choice not to provide it. Furthermore, we inform users that users’ Personal Data will not be used for automated decision making, including profiling.

4.2. Without prejudice to what is stated in the Privacy Policy, we do not disclose and transmit users’ Personal Data to third parties without users’ consent, unless permitted by law or by a specific contractual agreement with users.

4.3. In general, we comply with all applicable laws and comply with all our statutory obligations, as data controllers of users’ Personal Data.

  1. 5. Types of Personal Data Collected

5.1. At the point of registering for and creating of an Account, users shall provide to the Company the following Personal Data:

• Name and Surname
• E-mail Address
• Mailing Address
• Telephone Number
• Date of Birth
• Scanned copy of Valid government-issued passport or ID card

5.2. At the point of users’ access and during the use of the Website:

• IP Address
• End User Device Data
• General Communication data
• Browsing Data

5.3. At the point of accepting the receipt of advertisements [e.g. banners, hyperlinks or plugins] and any other type of commercial communications placed at or communicated through the Website or through the Company’s social media channels:

• All Personal Data directly provided by users.
• Non- personally identifiable information directly provided by users during interaction with our social media channels.

  1. 6. Purposes and Legal Bases of Data Processing

6.1. Personal Data necessary for the navigation and use of our Website and the Services is collected and processed by the Company pursuant to Article 6(1)(b) of the GDPR (‘Performance of Contract’) for the following purposes:

• Administration and development of the Website and the Services;
• Enhancement of user experience, including the provision of personalized Services and improvement of the Website and the Services;
• Development of new products, utilities and offerings;
• Detection, investigation and prevention of fraudulent transactions and other illegal activities and protection of users’ rights and rights of the Company Parties;
• Collection, processing and performing statistical and other research and analysis of information for enhancement of the Website and the Services;
• Communication with users about products, services, promotions, events and other news and information we think will be of interest to users;
• Verifying compliance with the Terms of Use of the Website.

  1. 7. Consent

7.1. The Company may process Personal Data only with users’ lawful consent for the following purposes:

• Information on user preferences regarding the Website;
• For the purposes of commercial communication, marketing and advertising of our services or third-party services via SMS, telephone, e-mail, internet, fax, mail, social media and / or any other appropriate communication channels.
• For personified market research and/or analysis purposes to better understand users’ needs, preferences, interests, experiences and / or habits as a consumer.

7.2. Users have the right to withdraw users’ consent at any time in writing to our contact details mentioned in this Policy. Withdrawal of users’ consent does not affect the lawfulness of the treatment of users’ data prior to its revocation. Users’ consent is also revoked in the same manner as provided.

  1. 8. Data Recipients

8.1. For the execution of the purposes mentioned in the Privacy Policy, the Company may provide access to or transmit users’ Personal Data to the following processors:

• Our Internet and data hosting providers for hosting purposes;
• Our information technology maintenance and support providers for the smooth operation of Website and our information and communication systems;
• Third party consultants to provide data analysis services and Know-Users-Customer procedures.

8.2. The processing of users’ Personal Data by our data processors mentioned above is executed under a contract with us subject to, compelling such data processors to the same level of data protection provided by the Privacy Policy.

8.3. We will not disclose users’ Personal Data with any third parties outside of the European Union in countries where there is no adequate data protection regime. However, in the event that such a data transfer occurs, we will take all reasonable steps possible to ensure that users’ data is treated as securely as it is within the European Union and in accordance with this Privacy Policy and the applicable legislation. Additionally, we will update the current Privacy Policy in order to reflect the cross-border data transfer and the relevant safeguards for users’ privacy.

8.4. In the event that we are required by a court or other administrative authority, pursuant to an investigation relating to unlawful activities such as money laundering and in any other case that we are legally bound to do so, the Company may transfer users’ Personal Data to public authorities to the extent specified by law.

  1. 9. Data Security and Confidentiality

9.1. In order to ensure the proper use and integrity of users’ Personal Data and to prevent their unauthorized or accidental access, processing, deletion, alteration or other use, the Company applies appropriate internal policies and takes all appropriate organizational, technical, physical, logical and procedural security measures, as well as technical standards, in accordance with applicable laws and regulations.

9.2. The processing of users’ Personal Data by the Company is conducted in a manner that ensures their confidentiality and physical and logical security, taking into account the latest developments, implementation costs and the nature, scope, context and purposes of the processing, as well as the risks for users’ rights and freedoms, which are applicable in each circumstance.

9.3. Users’ Personal Data is processed solely by authorized personnel of the Company, bound by strict obligations of confidentiality.

  1. 10. Retention of Personal Data

10.1. We keep users’ Personal Data for as long as necessary for the relevant purposes of their processing, in alignment with the ‘Data Minimization and Storage Limitation’ principles as defined in Article 5 of the GDPR.

10.2. The Company may retain users’ Personal Data for as long as users’ User Account is active.

10.3. The Company may retain users Personal Data after the expiration of their relevant processing purposes in the following limited cases:

• In case that there is a legal obligation under a relevant statutory provision.
• For research or statistical purposes or for the proper organization and operation of our business provided that anonymity or pseudonymization of users’ data takes place.
• In case of any claims against the Company, for as long as necessary to defend our rights and legitimate interests before any competent court and any other public authority.

10.4. After the period of retention, users’ Personal Data is erased from our databases and systems in accordance with our Privacy Policy and provided that their retention is no longer required for the fulfillment of the purposes we have described above.

10.5. For more information about data retention terms in relation to specific Personal Data, please contact us at

  1. 11. Users’ Rights

11.1. Users have the following rights:

• To request access to users’ Personal Data and information related to their processing and obtain a copy thereof.
• To request for the rectification of any inaccuracies or any missing Personal Data of users.
• To request for the erasure of users’ Personal Data.
• To request for the restriction of the processing of users’ Personal Data in cases explicitly provided for by law.
• To request for the portability of users’ Personal Data to another controller in a structured, commonly used and machine-readable format (e.g. CD).
• To object to the processing of users’ Personal Data in cases explicitly provided for by law.
• To object to a decision taken solely on the basis of automated processing, including profiling, which has impact on users or significantly affects users;

11.2. Any requests relevant to the above Section 11.1 must be addressed in writing to our email address mentioned in Section 1.3 and Section 10.5 the Privacy Policy.

11.3. The Company will respond to any of users’ requests within one (1) month from their receipt. Upon prior notice, this period may be extended by a further two (2) months if necessary, considering the complexity of the request and the number of any other pending requests. In case of rejection of users’ request, we will provide relevant justification.

11.4. If users’ request does not meet the requirements of applicable law, the Company reserves the right either to: (a) impose a reasonable fee, considering the administrative costs of providing the information or communicating or executing the requested action, or (b) reject users’ request.

11.5. In the event of any violation of users’ Personal Data, which may place users’ rights and freedoms at a high risk, and provided that it does not fall under one of the exceptions expressly provided for by applicable law, we undertake to inform users without undue delay.

11.6. If there are any doubts as to the identity of the individual submitting the request, we reserve the right to request the provision of additional information necessary to confirm his / her identity.

11.7. If users’ rights are infringed, we inform users that users have the right to file a complaint with the Office of the Information and Data Protection Commissioner at the following website

  1. 12. Users’ Obligations

12.1. By using our Website and by providing users’ Personal Data upon users’ consent, users acknowledge that users are required to state users’ actual, accurate and complete information requested by the Company. Furthermore, users must inform our Company of any changes to users’ information so as to ensure it is kept up-to-date and accurate.

12.2. If users are found to be in breach of users’ obligations or if our Company has reasonable suspicion that the information users provide is false or incomplete or in any way contrary to applicable law or this Privacy Policy, we retain the right to reject users’ application for registration or to suspend or terminate users’ account immediately without notice. In this case, users have no right to any compensation due to the rejection of users’ application, or the suspension or termination of users’ account.

12.3. By using our Website users confirm that users are over eighteen (18) years old. If users are under the age of eighteen (18) users have the obligation to abstain from any use of our Website and from any transfer of users’ Personal Data without the consent of the person who exercises users’ parental responsibility. If users fail to comply with the foregoing obligations, users must immediately notify the Company. In any case, using the Site, users acknowledge that the Company is not responsible for users’ violation of the obligations mentioned above to the extent that it is unable, even if it makes reasonable efforts, to verify users’ age or to receive consent from users guardian.

  1. 13. Cookies

13.1. Our Website uses cookies. For more information please review our Cookie Notice below:

The Company’s website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize users’ experience and provide greater convenience each time users interact with us.
For example, knowing users’ first name lets us welcome users with a greeting the next time users visit the Company’s website. Information such as users’ country and language help us provide a more useful online rental experience. And users’ contact information, product serial numbers, and information about users’ computer helps us register users’ content and provide users with customer service.
Users may also prefer not to enable cookies, although note that certain features of the Company’s website will not be available once cookies are disabled.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The Company will not use the information collected to market directly to that person.

  1. 14. Jurisdiction and Applicable Law

14.1. Any dispute between users and the Company arising from or in relation to the subject matter of the Privacy Policy shall be governed and construed in accordance with Polish law, without reference to its conflict of laws principles and shall be subjected to the exclusive jurisdiction of the competent courts of the Republic of Poland.

Company name: WIBI LLC
Registration number: 0 001004132
Registered Address: Piotrowska Street No 116/52, Lodz, 90-006 Poland